FreeWheel

  • Demand Account Manager (AdOps) - London

    Job Locations UK-London
    Department
    Markets
  • ABOUT THE OPPORTUNITY

    FreeWheel, A Comcast Company, comprised of FreeWheel Publishers, FreeWheel Markets, and FreeWheel Advertisers – empowers all segments of The New TV Ecosystem. We are structured to provide the full breadth of solutions the advertising industry needs to achieve their goals. We power the technology, data enablement, and convergent marketplaces required to ensure buyers and sellers can transact across all screens, across all data types, and all sales channels, in order to ensure the ultimate goal – results for marketers.  With offices in New York, San Francisco, Chicago, London, Paris, Beijing, and across the globe, FreeWheel stands to advocate for the entire industry through the FreeWheel Council for Premium Video.

    RESPONSIBILITIES

    As Demand Account Manager, you will be in charge of delivering services towards agencies and trading desks based in Europe such as trafficking, monitoring delivery and KPIs target. You will be part of Demand Client Services team and you will closely work with Demand Sales team (first business contact), trading desks and agencies buyers.

     

    Responsabilities;

    • Work closely with Sales with a proactive approach
    • Be the first operational point of contact for Agencies, ATDs
    • Ensure the trafficking and set up of the open exchange campaigns managed by Demand Sales team: deals ID, Adserved campaigns (CPM, CPV, CPC, CPE)
    • Manage buyer’s technical questions and KPI targets (CTR, VTR…) while retaining Freewheel margin Monitoring delivery and performance (suggest additional sites, add data or 3rd partner tracking)
    • Provide inputs and alerts to improve delivery KPIs
    • Understand Client bidding behavior and orientate Sales team to drive more revenues.
    • Debug issues with campaigns and creatives, manage troubleshooting escalations
    • Make sure sales administration is maintained: IO archiving, stats discrepancies for invoicing
    • Attend clients meeting with Sales (Campaigns reports, Deal IDs Post mortem analysis, issues, quarterly business reviews)
    • Building education materials for internal and external use
    • Share knowledge within your team as well with other Business Units
    • Provide feedback to Product

    ABOUT YOU

    • Experience: Minimum 4/5 years of Account management/trafficking/adops experience with programmatic buying experience
    • Committed to delivering results for our clients
    • Ability to be proactive and anticipate problems before they turn into issues
    • Priority setting
    • Familiarity with online video advertising and the video landscape
    • True technical expertise (HTML5, JS,..)
    • Bilingual English
    • Additional language is a bonus
    • Curious and fast learner
    • Effective analytical and organizational abilities
    • Eagerness to work in a rapidly changing team environment
    • Direct experience with sales house, ad network or SSP, ideally with a background in trafficking or operations
    • Knowledge : Real Time Bidding and/or Yield management

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