FreeWheel

  • Solutions Engineer - London

    Job Locations UK-London
    Department
    Business Dev
  • ABOUT THE OPPORTUNITY

    FreeWheel, A Comcast Company, comprised of FreeWheel Publishers, FreeWheel Markets, and FreeWheel Advertisers – empowers all segments of The New TV Ecosystem. We are structured to provide the full breadth of solutions the advertising industry needs to achieve their goals. We power the technology, data enablement, and convergent marketplaces required to ensure buyers and sellers can transact across all screens, across all data types, and all sales channels, in order to ensure the ultimate goal – results for marketers.  With offices in New York, San Francisco, Chicago, London, Paris, Beijing, and across the globe, FreeWheel stands to advocate for the entire industry through the FreeWheel Council for Premium Video.

    RESPONSIBILITIES

    Reporting the Head of Solution Engineer, the Solution Engineer acts as primary technical liaison for a client or set of clients, evaluating requests and addressing those requests in conjunction with Support Engineering and Product-aligned Solutions Engineers.

     

    RESPONSIBILITIES:

    • Consult client on viable opportunities which align with their current technology architecture
    • Evaluate client requests for technical feasibility, determine high-level requirements for implementation success, and aid the Account Manager in creating thoroughly informative requests for Product-aligned SE resourcing
    • Aid in the execution of implementation projects, working in tight coordination with assigned Product-aligned SE(s)
    • Capture technical details of client-specific implementations, and maintain this information within well-updated documentation of clients’ technology architecture
    • Aid Account Manager in fielding general questions related to FreeWheel products’ technical capabilities
    • Direct inbound questions to Support Engineering as appropriate, and resolve support issues escalated out of Support Engineering for the Client-aligned SE’s client set
    • Assist in preparation of materials for client renewal opportunities product upsells, business reviews, account plans, etc.

     

    ABOUT YOU

    ABOUT YOU:

    • Bachelor's degree in Computer Science, Information Systems or closely related
    • Proven working experience in Ad tech and digital media highly preferred
    • Strong understanding of advertising industry and client goals
    • Strong client-facing communication skills; ability to explain technical capabilities to CEO’s and CTO’s, but also understands programming and networking concepts and terminology
    • Strong knowledge in at least one object oriented programming and scripting language is an advantage
    • Previous experience working for either a broadcaster, ad-server, SSP, DSP or in an ad ops role also an advantage.
    • Fluent in English
    • Fluent in Spanish or Italian would be a strong advantage

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