FreeWheel

  • Technical Account Manager DACH - Hamburg

    Job Locations DE
    Department
    Markets
  • ABOUT THE OPPORTUNITY

    FreeWheel, A Comcast Company, comprised of FreeWheel Publishers, FreeWheel Markets, and FreeWheel Advertisers – empowers all segments of The New TV Ecosystem. We are structured to provide the full breadth of solutions the advertising industry needs to achieve their goals. We power the technology, data enablement, and convergent marketplaces required to ensure buyers and sellers can transact across all screens, across all data types, and all sales channels, in order to ensure the ultimate goal – results for marketers.  With offices in New York, San Francisco, Chicago, London, Paris, Beijing, and across the globe, FreeWheel stands to advocate for the entire industry through the FreeWheel Council for Premium Video.

    RESPONSIBILITIES

    Reporting to the Commercial Director DACH, the Sales Engineer is the primary technical resource for the field sales force when selling our platform technology to our most strategic prospects and accounts at major TV broadcasters, premium publishers and video advertising networks. The Sales engineer is also a resource and partner to the Business Development and Product Management teams to lead integration and deployment for our ecosystem of platform partners. The Sales Engineer is responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with internal and external stakeholders as the key technical advisor and product advocate for our products. The Sales Engineer will also facilitate ongoing collection of feature requests and technical integrations for prospect and existing clients. The Sales Engineer must be fluent in articulating technology and product positioning to both business and technical audiences, and establish and maintain strong customer relationships throughout the sales cycle.

    Responsibilities

    • Evangelizing the product to existing clients and at field events such as industry tradeshows, training seminars, and private sales events
    • Supporting Sales teams by authoring responses to functional and technical elements of RFIs/RFPs
    • Evaluating clients’ 1st and 3rd party data integration, digital media buying, and technology vendor requirements, and developing integration strategies for our platform
    • Identifying all technical integration and deployment issues of assigned accounts
    • Leading technical integration with new partners
    • Collecting and documenting customer requirements and develop use-cases for the Product Management team
    • Conduct market research and contribute to go-to-market strategy and tactics for the Product Marketing team

    ABOUT YOU

    Relevant Experience

    • Pre and post-sales technology solution design and support for the Marketing departments of TV broadcasters, premium publishers and ad networks
    • Sales proposal authoring
    • Technical integration and implementation management
    • Client deployment planning, oversight and client training
    • Ad serving technology and monetization assessments and deployment planning

    Qualifications

    • BS/BA degree in Computer Science, Economics, Business Administration, or any analytical/quantitative discipline is preferred
    • 3+ years relevant strategic level experience in marketing technology deployments
    • Advanced knowledge of display advertising exchanges, behavioral targeting, and performance-based optimization strongly preferred
    • Ability to maintain a high level of customer service while managing multiple engagements
    • Exceptional written and verbal communication skills
    • Ability to explain complex technical concepts to non-technical audiences
    • Exceptional large audience presentation skills
    • Fluent in German and English

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