FreeWheel

Solutions Engineer (Berlin)

DE-BE
Department
Client Solutions

ABOUT THE OPPORTUNITY

Founded by a team of executives from the world’s leading technology companies and recently acquired by Comcast, FreeWheel is building the media operations platform for the unified television market. Companies including Sky, Channel 4, MTG, TF1, SFR, Discovery and Medialaan depend on our robust advertising management/ monetization platform, leverage our private marketplace for premium television inventory, and seek out our advisory services, so they can generate revenue from their ad supported content.

 

 

We offer a dynamic, flexible work environment with competitive salary and benefits package. The challenges we solve are serious, but we’re not. We have fun every day because we love what we do. We are on a mission to shape the future of television and this is your chance to be part of it. Want to join the team that’s already thinking about what TV is going to look like five years from now? Apply here! 

 

Life is short. Work someplace great!

RESPONSIBILITIES

Reporting the Head of Solution Engineer, the Solution Engineer acts as primary technical liaison for a client or set of clients, evaluating requests and addressing those requests in conjunction with Support Engineering and Product-aligned Solutions Engineers.

 

RESPONSIBILITIES:

  • Consult client on viable opportunities which align with their current technology architecture
  • Evaluate client requests for technical feasibility, determine high-level requirements for implementation success, and aid the Account Manager in creating thoroughly informative requests for Product-aligned SE resourcing
  • Aid in the execution of implementation projects, working in tight coordination with assigned Product-aligned SE(s)
  • Capture technical details of client-specific implementations, and maintain this information within well-updated documentation of clients’ technology architecture
  • Aid Account Manager in fielding general questions related to FreeWheel products’ technical capabilities
  • Direct inbound questions to Support Engineering as appropriate, and resolve support issues escalated out of Support Engineering for the Client-aligned SE’s client set
  • Assist in preparation of materials for client renewal opportunities product upsells, business reviews, account plans, etc.

 

ABOUT YOU

ABOUT YOU:

  • Bachelor's degree in Computer Science, Information Systems or closely related
  • Proven working experience in Ad tech and digital media highly preferred
  • Strong understanding of advertising industry and client goals
  • Strong client-facing communication skills; ability to explain technical capabilities to CEO’s and CTO’s, but also understands programming and networking concepts and terminology
  • Strong knowledge in at least one object oriented programming and scripting language is an advantage
  • Previous experience working for either a broadcaster, ad-server, SSP, DSP or in an ad ops role also an advantage.
  • Fluent in English

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